In this online video, I explain the "awaiting Restoration" status in Buyist Professional. This position happens when an order hasn't been effectively despatched to fulfillment and calls for motion to accurate The problem. I discuss how this differs from other buy statuses and what happens when you can find a difficulty pushing orders to systems like ShipStation or Shopify. Importantly, ecommerce software I make clear that customers aren't notified of those difficulties - they begin to see the thanks web page and obtain an buy affirmation as ordinary. Even so, the buy continues to be trapped in Buyist Professional. I demonstrate that this is not a purpose to reject the order, but alternatively, you can expect to get a significant notification with a immediate connection to deal with the condition in The shopper display screen.